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Software for Villas and Apartments
CiviQ is an advanced software solution developed by AlongX Software to streamline finance, communication, and operations for all types of communities or associations—such as apartment complexes, villa societies, and gated communities.
- Community ERP with Member Collaboration
- Gatekeeping & Visitor Management
CiviQ operates through three seamlessly connected applications
CiviQ connects communities through three seamlessly integrated applications—a powerful Admin Web Panel for efficient management, a Member App for resident engagement and payments, and a Gatekeeper App for secure, real-time visitor management. Together, they simplify operations and enhance everyday community living.
Web Application (Admin Panel)
For community administrators to handle accounts, communication, and operational tasks.
Unit User
For owners and tenants to access community updates, make payments, raise requests, and stay connected.
Gatekeeper
For security staff to manage visitor check-ins, approvals, and logs in real time.
Fund Account Management
CiviQ enables communities to maintain multiple dedicated Fund Accounts, each serving a specific purpose while ensuring complete financial transparency and accountability.
Types of Fund Accounts:
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Regular Maintenance Fund
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Festival Fund
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Sports Fund
Circulares & Notices Management
In CiviQ, community chair members can create and circulate notices or circulars either to all residents or to specific groups within the community. While preparing the notice, one or multiple user groups—such as committee members, block-wise residents, or sport group—can be selected as recipients.
Examples:
- A notice to all residents announcing a scheduled water tank cleaning
- A circular only for committee members regarding the upcoming community sports tournament
Asset & Facility Management
The Asset & Facility Management feature enables community admins to track, manage, and maintain all society-owned assets, such as lifts, generators, gym equipment, and other shared facilities. It ensures assets are properly maintained, reduces downtime, and helps extend their operational life.
Key Features:
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Comprehensive Asset Tracking
Track and manage all society-owned assets including lifts, generators, gym equipment, and shared facilities
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Automated Maintenance Scheduling
Automate maintenance schedules, log activities, and reduce downtime to extend asset operational life
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Real-Time Issue Reporting
Residents can view asset status and report issues, creating seamless communication between users and facility managers
Visitor Management Dashboard
The admin dashboard provides comprehensive visitor management capabilities, allowing community administrators to monitor, track, and manage all visitor activities in real-time. View detailed visitor logs, approval status, and generate reports for enhanced security and oversight.
Key Benefits:
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Real-time Visitor Monitoring
Track all visitor entries and exits with live updates from gatekeeper mobile app
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Visitor History & Reports
Access complete visitor logs, approval records, and generate detailed reports
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Approval Management
Monitor and manage visitor approval requests from residents and unit owners
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Security Analytics
Analyze visitor patterns, identify security trends, and ensure community safety
Comprehensive Community Management Features
All three applications are fully synchronized, ensuring effortless operations, transparent data communication, and efficient community management—delivering a smarter, safer, and more connected living experience.
Multi-Community & Unit
Access
Members can manage multiple properties across different communities from a single login. Supports owners with multiple units and residents in various communities seamlessly.
Gatekeeping & Visitor Management
Manages and secures visitor access through four types of entry and exit authorizations, ensuring safety and control at the gate with real-time check-ins and approvals.
User Groups & Targeted Communication
Organize residents into custom groups like Sports Group, Cultural Committee, or IT Group for targeted notifications and streamlined community operations.
Community Structure Management
Hierarchical organization with Blocks, Units, and multiple Unit Users per household, mirroring real-world ownership and occupancy patterns for efficient management.
Expense Management Process
Organize expenses into Expense Groups linked to Fund Accounts. Payments can be made by admins or users via mobile app with automatic balance tracking.
Complaint Management
Lodge, track, and resolve complaints with full transparency. Automated notifications via email and WhatsApp keep everyone informed from submission to closure.
Meetings & MoM
Create and manage meetings with agenda notifications via email & WhatsApp. Record Minutes of Meeting (MoM), assign action items, and attach documents for transparent decision tracking.
Document Library
Centralized repository for storing and accessing important community documents, reports, and reference files accessible to members anytime from the app or web portal.
Polls & Voting
Gather opinions and make collective decisions quickly with real-time polls. Track votes and publish results transparently for community consensus.
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